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To configure an email forwarding setup with Gmail, follow these steps:
- Initiate Email Forwarding Configuration
- First, navigate to the email settings by selecting "See all settings" in the top right corner of your email interface.
- Add a Forwarding Address
- Go to the "Forwarding and POP/IMAP" tab, then select "Add a forwarding address."
- Input the email address you obtained from the Chaindesk Email Inbox settings. Then, proceed with "Next" and confirm by clicking "Proceed."
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- Verification Process
- Sometimes, a verification email is sent by Gmail to confirm the forwarding address.
- In your Chaindesk inbox, locate and open the confirmation email from Gmail. Follow the verification link within this email to complete the process.
- Create an Email Filter
- To ensure all emails are correctly forwarded to Chaindesk, you'll need to set up a filter.
- Again, click "See all settings" in the top right, then navigate to "Filters and Blocked Addresses" and select "Create a new filter."
- In the filter settings, enter your official support email in the "To" field. If you've verified a sender email address with Chaindesk, ensure it matches the address you're inputting here.
- Proceed to "Create filter."
- Configure Filter Settings
- In the filter options, check the box next to "Forward it to" and choose the forwarding address you previously set up.
- Finalize this step by clicking "Create filter."
- Completion
- Congratulations! 🥳 You've successfully configured your email to forward messages to Chaindesk. Your setup is now complete and ready for use.
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